Our services include the following:
Oversight
and Guidance of All Daily Operations
Contact with the
facility staff on a regular basis. We will coach and guide
and be on-call 24/7, in case of an emergency. As necessary, we make on-site visits at a minimum
frequency of twice monthly.
Coordinating
of All Human Resource Functions
This service establishes the personnel
policies, wages, benefit structures and staff schedules with the
assistance of a PEO (Professional Employer Organization).
Hiring
and Providing Direct Leadership and Accountability for the
Facility Director
Using our years of experience, we will recruit,
hire and train your director. Critical to the task, we
will work to develop a great professional relationship with this
new person and the rest of your management team. We will
coach the director in the hiring and training of other staff.
Developing
and Implementing Successful Marketing Strategies
In order to maximize your occupancy levels,
we will develop, coordinate and supervise all marketing and
sales activities.
Coordinating
and Developing All Marketing Collateral
First impressions make lasting
impressions. SeniorLife Solutions can develop and
coordinate the production of all materials that go out to the
public.
Managing
All Operational Cash
The oversight of all operational cash
management includes bank account records, petty cash, accounts
payable, accounts receivable, payment of loan-related fees, and
submission of payroll to the PEO for processing.
Approving
All Operational Expenditures
In routine situations, it is the
director who is responsible to approve all normal, budgeted
expenses. SeniorLife Solutions can take over the
responsibility to approve all non-budgeted expenditures.
In the case of extraordinary expenses, the Owner will be
notified in advance for approval of payment.
Development
and Oversight of Services to Residents
The range of services will vary
depending upon the needs. Typically included are
such services as activity and enrichments programs, medication
reminder procedures, housekeeping and laundry procedures, and a
transportation program. We will personally author the
Resident Handbook and Residency Agreement used by your
community.
Ensuring
Compliance With All State Certification Operations
On behalf of the owner, SeniorLife
Solutions will ensure compliance with all local, state, and
federal laws relating to the operation of the facility.
Providing
Operating Systems, Policies and Procedures
Tailored to the individual needs of the
residents, owner, and staff, we will provide established
systems, policies and procedures and will further develop and
improve upon existing systems and procedures.
Developing
and Implementing Annual Operations Budgets
A realistic annual operations budget
can be developed and implemented. This budget will be
reviewed by a professional accountant for accuracy prior to its
approval.
Assisting
in the Development of Annual Capital Budgets
SeniorLife Solutions will assist the
owner in the development of a prioritized capital improvement
budget annually or as otherwise requested by the owner.
Ensuring
Building and Grounds Upkeep and Care
This service provides a preventative
maintenance program. We will conduct monthly on-site
visits to inspect the condition of the property, grounds and
equipment.
Making
Ongoing and "On-Sight" Management Visits
There will be a minimum of two visits
per month to inspect the building and operations and to conduct
coaching/training sessions with the facility staff. More
frequent or extended on-site visits occur as the need
arises.
Making
Operational Decisions Based on Your Best Interests
Our company will seek to understand the
values and interests of the owner and the board of
trustees. With respect for these values and interests and
with the knowledge that comes from our deep involvement with the
facility, we can make the appropriate operational decisions.
Reporting
to You on a Regular Schedule
SeniorLife Solutions will prepare and
present to the owner monthly financial reports that have been
reviewed by an accounting professional. In addition, we
will give an update of occupancy, marketing and operational
activity for the current month.
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