What Others Say:

"As an educator, he has led several seminars for ours and sister organizations in marketing, sales, census building and other topics. Each was well prepared and presented, with good responses from those who attended. Many asked that we feature him again in the future."---Susan Albers, Executive Director, IALFA

"A lot of dynamite information packaged and presented with enthusiasm, warmth and humor. You can tell Scott has been in the trenches." ---Conference Attendee

"Well done! Great ideas! Practical approach to a challenging industry. I received great ideas I know I'll be using!" ---Conference Attendee

"Loved the handouts! Need more! Have him for a half day or whole day at the next conference!" --Conference Attendee

"Best session of all the conference. Great handouts as well!" --Conference Attendee

"Exactly what I needed. Excellent! Scott is  awesome."---Conference Attendee

"Good ideas! Down to earth! Hospitality does work!"---Conference Attendee

"Great program--very good ideas and practices that everyone can use to increase occupancy." ---Conference Attendee

"Scott was very helpful in offering ways to organize my leads and setting follow-up priorities. I do believe that spending more time 
"selling" will fill my units faster than putting most of my time into marketing." ---Conference Attendee

 

 

 

 

 

 

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Conference Speaking

Our experience and knowledge 
will assist you in meeting your goals.

  It is crucial that we develop specific traits and skills in our leadership and staff. Providing well-trained leadership produces results; it doesn't just happen by looking professional and being personable.  Many of our conference presentations also include resource material that can be kept and shared with the rest of your staff and any future employees.

Suggested speaking topics include the following:

21 Irrefutable Laws of Marketing & Selling Senior Housing  Covered are topics such as the need to adapt your style to your customers and the importance of positioning your facility in the overall marketplace.
34 Strategies for Successful Marketing & Sales You Can Use Today These guidelines to success are those that produce the quickest and best results in terms of occupancy and fill-up pace.
How to Troubleshoot Occupancy Problems Included are tips on how to diagnose the causes of the underperformance, strategies for overcoming low occupancy, and how to avoid future occupancy problems.
Anatomy of a Sales Presentation From beginning to end, the presentation techniques that best meet the needs of your prospects and result in deposits are illustrated.
Anatomy of a Prospect: "The Psychology of Selling to Seniors" Seniors have their own wavelengths and it's vital that we discover   and respond to them.
Stop Marketing.....and Start Selling!  How to Increase Your Occupancy Through
 Personalized Selling Strategies"
  Good salespeople know that you don't have to be a superstar to be successful in sales. You just have to do the right thing, very well, every day. Topics covered include differenciating between marketing and sales and spending quality time in the selling zone.
Prospect Follow-Up Strategies That Lead to "Yes" It is imperative that the sales staff possesses a sales/service mentality. The follow-up strategies are customized according to the customer-type.
Laws of Selling Senior Housing Discussion includes the Law of Tenacity, The Friendship Factor, the Field of Dreams Myth, and the Law of Networking.  
Networking: "The Key to Getting & Staying Full on a Limited Budget"   Advice is given regarding your dealings with contacts and referral sources and the importance of positioning yourself in the marketplace and communicating that to others.
#1 Secret of Successful Selling:  "Mastering the Art of Asking & Listening" These "simple" skills are an art that turn conversations into bonding relationships and closings.
Selling Smarter, Not Harder: "Time Management Tips for the Senior Housing Sales Professional"  Have a plan and work it! Tips on focusing your efforts through springs and marathons and on improving your individual selling skills to get results.
How to Write a Marketing Plan You Will Use If it's practical and effective, you'll use it, but you must first know your strengths, your target audience, and all your options. We look at how to put your time and money where it counts.
Developing a Positioning Strategy to Keep You Competitive A prospect wants to know why he/she should come live at your residence as opposed to all the other options available, including doing nothing? You have to  be able to answer this.
Tools for Successful Marketing An extensive inventory of tools to cover every contingency, including incentives, testimonials, and your Top Ten target strategies.
Taking Care of Our Parents Using research from Time, USA Today, and US News & World Report, new information about this generation of customers calls for new strategies to meet their needs and wants.
It's a Heart Sell, Not a Hard Sell Working smarter works miracles. Discussion on the many merits of not compromising your integrity or the reputation of your facility in order to get or keep customers.
So You're Full; Now What? Strategies to Maximize Your Revenues Once You're Full This is the opportune time to capture revenues and expand services to meet real needs.  
Listening Your Way to a Sell Someone once said, you don't talk anyone into buying anything you listen them into it!  Discover your third ear and touch up your skills in verifying your customer's wants and needs and qualifying him.
Overcoming Objections: "What Do You Say to 'I'm Not Ready Yet?" Knowing the personality style of your customer is stressed. Eight steps are recommended and responses to the biggest reasons for buyers' reluctance are covered.
Closing the Sale: "How to Get a Commitment Without Being Pushy" Recognize the buying signs to help you get specific commitments. Also covered are the "Lessons I've Learned on Closing a Sale."
63 Fresh Ideas for Marketing & Outreach Events After the Open House, what's next? Choose from many creative ideas, specific to target audiences.

                 

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